Professional Solutions
for Collection & Business Process Outsourcing
for Collection & Business Process Outsourcing
PT Berkah Giat Jaya (BGJ) is a professional agency specializing in collection services, dedicated to providing effective and efficient solutions to our clients.
PT Berkah Giat Jaya (BGJ) is a professional agency specializing in collection services, dedicated to providing effective and efficient solutions to our clients. Founded with a mission to support financial institutions in managing their receivables, we pride ourselves on offering customized approaches tailored to each client's needs.
Our commitment to excellence and professionalism has positioned us as a trusted partner for prominent clients in the financial sector. With a proven track record in desk collection, business process outsourcing (BPO), and field collection (FC), we deliver results that exceed expectations.
At BGJ, we believe in combining innovation with integrity. Our team of skilled professionals is equipped with advanced technology and industry knowledge to ensure seamless operations and optimal recovery rates.
As a company certified by AFPI and SPPI, we uphold the highest standards of compliance and ethics in every aspect of our business. Our legal certifications reflect our dedication to responsible and reliable service delivery.
Our commitment to excellence and professionalism has positioned us as a trusted partner for prominent clients in the financial sector. With a proven track record in desk collection, business process outsourcing (BPO), and field collection (FC), we deliver results that exceed expectations.
At BGJ, we believe in combining innovation with integrity. Our team of skilled professionals is equipped with advanced technology and industry knowledge to ensure seamless operations and optimal recovery rates.
As a company certified by AFPI and SPPI, we uphold the highest standards of compliance and ethics in every aspect of our business. Our legal certifications reflect our dedication to responsible and reliable service delivery.
Vision
To become the most reliable agency collection company, delivering superior value to clients through ethical practices, innovation, and exceptional results.
To become the most reliable agency collection company, delivering superior value to clients through ethical practices, innovation, and exceptional results.Mission
To deliver timely and effective collection solutions that meet and exceed client expectations.
To prioritize compliance with industry standards and maintain transparency in all operations.
To continuously invest in technology and employee development to enhance service quality.
To foster long-term partnerships by focusing on mutual growth and success.
To deliver timely and effective collection solutions that meet and exceed client expectations.To prioritize compliance with industry standards and maintain transparency in all operations.To continuously invest in technology and employee development to enhance service quality.To foster long-term partnerships by focusing on mutual growth and success.
Why
Choose Us?
Choose Us?
Our track record with AdaKami and YesssCredit demonstrates our ability to handle challenging projects with precision and professionalism. We deliver measurable results while safeguarding our client's reputations and fostering customer loyalty.
Company Structure
Mr ParlindunganDirectorA visionary leader with extensive experience in the collection industry, ensuring the company's strategic direction aligns with market demands.
Mr SugiminManagerSupporting operational excellence through insights and industry expertise, driving consistent performance and innovation.
Company LegalityPT. Berkah Giat Jaya (BGJ) operates as a fully licensed and certified company, ensuring compliance with all regulatory requirements and industry standards. Our legal credentials provide assurance to clients and partners that they are working with a reliable and trustworthy organization.
Certifications & AffiliationsAFPI Certification
Certified by Association of Financial Professionals Indonesia, reflecting our adherence to ethical and professional standards in the financial sector.
Certified by Association of Financial Professionals Indonesia, reflecting our adherence to ethical and professional standards in the financial sector.
SPPI Certification
Accredited by the Indonesian Collection Agency Association, affirming our compliance with industry regulations and operational excellence.
Accredited by the Indonesian Collection Agency Association, affirming our compliance with industry regulations and operational excellence.
Commitment to ComplianceOur comprehensive legal framework ensures that all our activities are conducted transparently, ethically, and in full compliance with applicable laws. This commitment safeguards the interests of our clients, partners, and stakeholders, establishing PT Berkah Giat Jaya as a trusted leader in the agency collection industry.
Company Values IDEAL
I
IntegrityWe operate with transparency, ethics and reliability in all our interactions, ensuring that our clients and customers receive highest level of service.D
Delivering ResultsWe are committed to achieving exceptional outcomes for our clients, using innovative strategies and persistent effort to maximixe recoveries.E
ExpertiseWe continuously develop and refine our skills to stay ahead of industry trends and best practices, ensuring effective and efficient debt collection solutions.A
AccountabilityWe take ownership of our actions, acknowledging our mistakes, learning from them, and making amends when necessary, to maintain the highest standards of professionalism.L
LeadershipWe empower our team members to take initiative, develop their skills, and lead by example, fostering a culture of innovation, collaboration, and continuous improvement.Our Service
Our Desk Collection service focuses on managing receivables through professional call center operations. This service is designed to streamline debt recovery process while maintaining a customer - centric approach.
Key Features of Our Desk Collection Service
Efficient Follow Up
Our trained agents conduct timely and consistent follow-ups to ensure higher recovery rates.
Compliance-Oriented Approach
All communications adhere to regulatory standards, ensuring ethical and professional practices.
Personalized Engagement
We understand that every client and debtor is unique. Our agents tailor communication strategies to achieve optimal results.
Advanced Technology Integration
Utilizing the latest CRM systems and analytics tools to track, monitor, and report collection activities effectively.
Customer Relationship Management
While focusing on collections, we also ensure that client relationships are maintained positively, safeguarding long-term business interests.Benefits for Clients
Enhanced recovery rates without compromising customer sastification.
Reduced operational burden, allowing you to focus on core business functions.
Transparent reporting and performance tracking for complete control over the collection process.
Key Features of Our Desk Collection Service
Efficient Follow Up
Our trained agents conduct timely and consistent follow-ups to ensure higher recovery rates.
Compliance-Oriented Approach
All communications adhere to regulatory standards, ensuring ethical and professional practices.
Personalized Engagement
We understand that every client and debtor is unique. Our agents tailor communication strategies to achieve optimal results.
Advanced Technology Integration
Utilizing the latest CRM systems and analytics tools to track, monitor, and report collection activities effectively.
Customer Relationship Management
While focusing on collections, we also ensure that client relationships are maintained positively, safeguarding long-term business interests.
Enhanced recovery rates without compromising customer sastification.Reduced operational burden, allowing you to focus on core business functions.Transparent reporting and performance tracking for complete control over the collection process.
Our Facilities
Robotcall
WA Blast
Call Tracking Matrics
Call Recording
Meeting Room
CCTV
Musholla
Our Valued Clients
